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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Breanna Jurado

Breanna Jurado

January 9, 2025

5  out of  5
rating by Breanna Jurado
"I got a call out of the blue by one of State Farm’s agents, Candie. She informed me that our home insurance was still active even though we moved from that state 6 months ago! We had no idea! She told us we could cancel with her and possibly get a refund. She did all the work for us and we were actually able to get a significant amount refunded back to us! I really appreciated her reaching out because we would have no idea! Thank you Candie!"
We responded:
"We are so happy we could help you with that Breanna. Candie was excited to be able to take care of that for you and get you the refund! All the best to you in your new home!!"
Profile photo of Marlene preuss

Marlene preuss

January 4, 2025

5  out of  5
rating by Marlene preuss
"She was very helpful. I really appreciate her job."
We responded:
"Thank you Marlene!"
Profile photo of Richard Hamm

Richard Hamm

January 4, 2025

5  out of  5
rating by Richard Hamm
"Danal provided me great service even though it was after hours she called me back"
We responded:
"It is our pleasure to help! Thank you for your business and trust in our Agency."
Profile photo of Roland Audi

Roland Audi

January 2, 2025

5  out of  5
rating by Roland Audi
"Talked to Nancy today what a super helpful young lady. Walked me through what I had to do with extreme patience and kindness and knowledge.Thank you so much."
We responded:
"It is our pleasure to help Roland! Nancy is super helpful and very good at patience too!! We appreciate your business and confidence in THE MILLS TEAM:)"
Profile photo of Shawn Mcnulty jr

Shawn Mcnulty jr

December 31, 2024

5  out of  5
rating by Shawn Mcnulty jr
"Nancy was a big help.👍🏻👍🏻👍🏻👍🏻👍🏻"
We responded:
"We are so glad to hear that, thank you Shawn!"
Profile photo of Madeline Wallace

Madeline Wallace

December 24, 2024

5  out of  5
rating by Madeline Wallace
"My agent was very helpful,friend and easy to talk to. She took care of my issues very fast"
We responded:
"WE are happy you felt that way Madeline! Happy Holidays to you and your family!!"
Profile photo of Pilar Charo

Pilar Charo

December 20, 2024

5  out of  5
rating by Pilar Charo
"Florence provided excellent/Great customer service and added value"
We responded:
"Thank you Pilar! Florence is amazing and such a pleasure to work with. We appreciate you and your business!!"
Profile photo of Joshua Degenhardt

Joshua Degenhardt

December 20, 2024

5  out of  5
rating by Joshua Degenhardt
"I received outstanding service from this office. I personally dealt with Nancy. I had to call in to get something done. Nancy answered the phone and took time to resolve the issue. You get Personal service from this office. Thank you."
We responded:
"Joshua, we are so grateful for your business and happy to be of assistance. Thank you for taking the time to give Nancy and our office a 5 star review! Happy Holidays to you and your family from all of us on TEAM MILLS."
Profile photo of Dianne Bau

Dianne Bau

December 18, 2024

5  out of  5
rating by Dianne Bau
"Spoke with agent Vince...very helpful and patient. He explained and re- explained my policy, until I felt at ease with the amount of coverage I felt was needed."
We responded:
"Vince speaks good insurance Dianne and we are happy he could help you understand it with ease! Happy Holidays to you and your family!!"
Profile photo of Andrew Robillard

Andrew Robillard

December 10, 2024

5  out of  5
rating by Andrew Robillard
"This agency is pretty good as far as insurance agents go! Nancy was sweet and kind. They are pretty honest with you and work with you when there are issues. Never needed to make a claim so can’t speak to that but nice people to work with and cheaper than most!"
We responded:
"Thank you Andrew for telling about your experience with Nancy and our Agency. We appreciate you not keeping us a secret and placing your trust in our office. We look forward to continuing to provide you transparent honesty and ease in doing business with us!"
Profile photo of Geraldo Sa

Geraldo Sa

December 10, 2024

5  out of  5
rating by Geraldo Sa
"I am very satisfied with the whole team. Will write more soon. All positive. I’ve just gotten off the phone with miss Ruth. What a professional! She speaks clearly and straight to the point but, with the finesse of someone who cares. She is the key to keeping good clients. So is everyone else in the Deerfield office."
We responded:
"Thank you Geraldo! We appreciate you telling all about our great service and giving us a 5 star review!!"
Profile photo of Joann Pappalardo

Joann Pappalardo

December 9, 2024

5  out of  5
rating by Joann Pappalardo
"Nancy is knowledgeable, sweet efficient highly recommended"
We responded:
"Thank you, Joann for taking the time to tell us about Nancy's Knowledgeable, sweet and efficient service! We appreciate your recommendation!!"
Profile photo of David Fedderman

David Fedderman

December 4, 2024

5  out of  5
rating by David Fedderman
"Camelia was very helpful and knowledgeable."
We responded:
"I'm so glad to hear that David. Camila started with our office through Jr. Achievement in high school and is now our college intern and doing an amazing job! She will be thrilled to hear your feedback!!"
Profile photo of Virginia Ferstler

Virginia Ferstler

December 3, 2024

5  out of  5
rating by Virginia Ferstler
"Florence was very pleasant, patient & very helpful. Everyone in the office are so nice & willing to help."
We responded:
"She is great isn’t she Virginia! She is a natural when it comes to helping people. Thank you for putting your trust in our Agency!!"
Profile photo of Suzi Holmes

Suzi Holmes

November 15, 2024

5  out of  5
rating by Suzi Holmes
"We recently started shopping around for our auto insurance since our premium increased quite drastically. We switched to State Farm for their reasonable premiums and outstanding customer service. Kristiana made the whole process so much easier!! She’s a delight to work with!"
We responded:
"Thank you for your kind words about Kristiana's service. We are happy you chose to place your trust in our office! Welcome to Ellie Mills State Farm!!"
Profile photo of Randi Tracey

Randi Tracey

November 15, 2024

5  out of  5
rating by Randi Tracey
"My husband & I recently switched car insurance to STATEFARM so happy we chose this place, not only are we saving alot of money, my agent, Dalton couldn't be any nicer, I already called him with questions 🤣 and he helped me with all my questions. Very clean & nice office 5 mins. from my home. Ty Dalton for all ur help!!!"
We responded:
"Welcome to our office Randi! We appreciate your feedback and kind words about our office, along with the 5 stars!! Please know we are looking forward to providing you an unsurpassed level of customer service for years to come:)"
Profile photo of David Tracey

David Tracey

November 14, 2024

5  out of  5
rating by David Tracey
"Florence was the greatest, she went above and beyond to assist me signing up for the State Farm app. Thank you, David K. Tracey"
We responded:
"It is our pleasure to serve you David. We appreciate your confidence in our Agency. Florence thanks you for your kind review!"
Profile photo of Christelle Singh

Christelle Singh

November 13, 2024

5  out of  5
rating by Christelle Singh
"Nancy was positive and nice. Helped with what I needed to get done efficiently."
We responded:
"So glad to hear that Christelle. Nancy is excellent with auto insurance and helps makes it easy!"
Profile photo of William Bulmer

William Bulmer

November 8, 2024

5  out of  5
rating by William Bulmer
"Fantastic experience with Dana"
We responded:
"That's wonderful to hear William. Thank you for not keeping us a secret!"
Profile photo of Dominick Turiano

Dominick Turiano

November 8, 2024

1  out of  5
rating by Dominick Turiano
"Agent told me They would not Accept my transfer Policy Because There a Brotherhood AKA Mafia of Agents Was trying to transfer form an agent that tried to Price gouge me. Beware These Guys Are Criminals your response just goes to prove my statements I talked with state farm directly and they told me I have every right to change agents if I like to and it's not your place to email anyone on my behalf without my permission you are a crook by your own words"
We responded:
"After hearing about your call, it seems you may be confused about what was said. We referred you back to your agent because you already have an established relationship with another Agency. You get a better rate usually when you keep all the insurance bundled together. Using profanities and cussing out our Customer Care Manager that was trying to assist you was not appreciated, nor will be tolerated in my Agency Dominick."
Profile photo of Steve Solsberry

Steve Solsberry

November 8, 2024

5  out of  5
rating by Steve Solsberry
"Just had my first annual review with Kristina. Wonderful advice. No big time sales pitch. The staff here are so great to deal with. Pleasant and very knowledgeable. They were able to save me thousands on my homeowners."
We responded:
"Thank you for this feedback Steve. We promise you will never get a big sales pitch from us as our primary concern is you understanding your options and coverage. We are thrilled that you are happy and want you to know we appreciate your confidence in Mills Insurance Agency!!"
Profile photo of Ken Corhan

Ken Corhan

November 6, 2024

5  out of  5
rating by Ken Corhan
"Florence was very helpful In correcting an error on a previously prepared form that had arisen because of a miscommunication."
We responded:
"Thank you for giving us the opportunity to make it right Ken. We appreciate your business!"
Profile photo of Bob Raab

Bob Raab

November 4, 2024

5  out of  5
rating by Bob Raab
"Outstanding service and technical help from Valentina."
We responded:
"Thank you Bob for taking the time to do a review for Valentina! I appreciate you asking for me in the lobby today so you could tell me about her outstanding service. So glad we could ease some frustration on your side of things!!"
Profile photo of Pat Devita

Pat Devita

November 2, 2024

5  out of  5
rating by Pat Devita
"I was in your office yesterday to sign up for drive safe and save with my new car insurance. I just had to comment about Florence, she was amazing and outstanding! She was more than helpful, knowledgeable, courteous, likeable, polite, and perfect representation of your office. Just wanted to tell you how impressed I was with her."
We responded:
"Thank you so much for such a kind review about Florence in our Deerfield Beach office Patty. We so appreciate you taking to time to do so!"
Profile photo of Tony I

Tony I

November 2, 2024

5  out of  5
rating by Tony I
"Highly recommended. Very clear, informative and knowledgeable personnel. Candie was particularly very helpful in walking us through and explaining the Citizens depopulation process"
We responded:
"Thank you, Tony for letting everyone know about your experience with Candie and our office personnel. We look forward to helping you navigate that process as it unfolds. We appreciate your business!"