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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Angie Arroyo

November 13, 2023

5  out of  5 rating by Angie Arroyo
"Been with Ellie Mills at State Farm on and off since 2000. The staff is wonderful, courteous and professional in every sense of the word. Highly recommend it to anyone seeking auto and mortgage insurance. They call their clients in to meet face to face periodically to review and see how they could help adjust insurance rates/fees"

Marge Coyman

November 6, 2023

5  out of  5 rating by Marge Coyman
"Nancy assisted me in resolving an issue with my payment method. She was extremely helpful and professional."

Peter Berish

November 3, 2023

5  out of  5 rating by Peter Berish
"Nancy was spot on and very quick to see where we were at Unfortunately prices had risen but Nancy was quick to recommend steps and additional tweaks to help us reduce costs on the auto policy We are not on the bikes just yet but its great to know that someone is there to help beat rising costs Thanks Nancy"

Zoe Erickson

November 2, 2023

5  out of  5 rating by Zoe Erickson
"Candie was kind and helpful with getting my Auto Insurance Declaration in less than an hour. Thank you so much for your help!!!!"

Howard Sachs

June 29, 2023

5  out of  5 rating by Howard Sachs
"Called from out of state to get assistance with my condo policy for my unit in Deerfield Beach. Agent Candie was extremely helpful - patient and professional. She called me back within 10 minutes with the answer to my question; very favorable. In my limited experience with this State Farm agency, I have found all the personnel very pleasant and most helpful. I highly recommend them."

Anita Nash

June 20, 2023

5  out of  5 rating by Anita Nash
"Absolutely: 5 STARS for Ellie Mills State Farm Insurance Agency. When I need help, Candie Iaroli ALWAYS helps me. She's smart, knowledgeable, kind, and fun to talk with. Nini Nash, Boca Raton"

jean delgado

June 13, 2023

5  out of  5 rating by jean delgado
"I want to write this review for Ruth Capetillo!!!!!! She went above and beyond in helping my husband Arturo Delgado with his car insurance this morning . She was kind patient and informative . My husband is 82 years old and was so very happy with the way she spoke to him . If only more companies had someone like Ruth working for them it would not be so stressful to call . She is a very great asset to State Farm . Thank you for hiring her she is a jewel . Sincerely Jean Delgado ."

Mark Matthews

March 28, 2023

5  out of  5 rating by Mark Matthews
"Darryl should receive the award for employee of the decade. Absolutely fantastic!"

Joanne Laur

March 17, 2023

5  out of  5 rating by Joanne Laur
"Been dealing with these folks for almost 3 years now. The customer service is the best!! They all go out of their way to help and answer questions. I would recommend them in a heartbeat 💓"


March 14, 2023

5  out of  5 rating by A S K
"I’ve had the pleasure of speaking with Nancy Castaneda a few times and she has been extremely helpful. She is very patient and goes out of her way to help policyholders with money saving programs. I highly recommend this agency and am grateful for the time and assistance she has provided. While I’ve not met her in person yet, her bubbly personality comes through in our phone conversations. Thank you Nancy!"

Gerald Engorn

March 2, 2023

5  out of  5 rating by Gerald Engorn
"I was helped by Fred, at the office and found him to be outstanding! He answered all of our questions and took time explain everything to us."

Eileen Daly

February 24, 2023

5  out of  5 rating by Eileen Daly
"I was very pleased with Nancy's assistance regarding the installation of state farm beacon. Nancy was knowledgeable and patient exhibiting excellent customer service she is an asset to the State Farm Team."

Neidy Galarza

January 31, 2023

5  out of  5 rating by Neidy Galarza
"I switched over from Geico today! Ruth has been so helpful. She made the process very easy for us and always answered my emails that I filled with a lot of questions. She is the best and goes into detail with information I needed. Awesome customer service."

Jan Stout

January 19, 2023

5  out of  5 rating by Jan Stout
"Had a problem with State Farm having an open claim for years after not having any treatments. Candie took the time to explain to me how to get the problem cleared up. Very helpful and kept me informed on progress. I have been with State Farm for over 50 years and always satisfied with the help and advice."

Steve Eckelman

November 4, 2022

5  out of  5 rating by Steve Eckelman
"Always helpful, would definitely recommend there agency."


October 13, 2022

5  out of  5 rating by T W
"I use to constantly check insurance rates of the major companies after insurance contract but I got complacent because nobody has been able to best Geico, that and autopay makes you lazy. This time is different not only did State Farm (Ellis Mills) beat them, they blew them out of the water reducing my bill over 50%. On top of the saving, great friendly staff that takes time to go over everything. My account representative was Dalton, and I've already refer 2 to 3 people to him. Highly recommend giving them a call."

Barry Monroe

October 12, 2022

5  out of  5 rating by Barry Monroe
"Ryan was awesome! Explained auto insurance policy clearly, I ended up with more coverage and saved a bunch of money. Thanks Ryan for a great experience."

Ashereka Pierre

September 30, 2022

5  out of  5 rating by Ashereka Pierre
"Ryan at State Farm was just such a delightful person. His customer service is excellent. Very thoughtful, transparent, and very informative. If it weren’t for other reason I would have been a client but I had to write a review for Ryan’s great customer service."
Profile photo of Robert Birkenes

Robert Birkenes

September 26, 2022

5  out of  5 rating by Robert Birkenes
"I have been a customer for Automotive and Condo Insurance with your company for over 20 years. During that time, your agent, Hans has always been most helpful and has come to understand my needs at all times. Today I called with a question and Hans and he was not in the office. A very cheerful and helpful person by the name of Nancy Castaneda helped me today with my concerns and questions. Both she and Hans should be commended for their wonderful and most helpful attitudes as they represented your company in a most positive way. I am so glad that your company represents me and makes me feel very important. Robert Birkenes"

Hingo Nagel

September 8, 2022

5  out of  5 rating by Hingo Nagel
"Nancy stayed on hold for over 30 minutes to resolve an issue of a check for me. Thank you for your wonderful assistance!"

Deborah Cardos

August 10, 2022

5  out of  5 rating by Deborah Cardos
"Nancy was awesome with me today…knowledgeable and super friendly…highly recommend her to all customers…made my experience very pleasant…thank you Nancy…I hope you get a promotion very soon :)"

Sharon Boldin

August 8, 2022

5  out of  5 rating by Sharon Boldin
"Nancy @ Ellie Mills State Farm, was very pleasant, professional, helpful, and met all of my needs. It was a joy doing business with her."

JL Biz Build -

August 6, 2022

5  out of  5 rating by JL Biz Build -
"We dealt with Fred Hessen and he was spectacular! JP and I were so happy with his patience in answering all of our questions and saving us a ton of money on our car insurance! Fabulous service! ⭐️⭐️⭐️⭐️⭐️"

Al Jimenez

August 3, 2022

5  out of  5 rating by Al Jimenez
"Hans is a great agent."

Ivan Gonzalez

July 22, 2022

5  out of  5 rating by Ivan Gonzalez
"Nancy was v professional and curteous"