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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Pollard

Sharon Pollard

March 3, 2026

2  out of  5
rating by Sharon Pollard
"Prices are good. Customer Service is terrible. I have left many messages and texts with no return responses."
We responded:
"I'm so sorry to hear you've had such a bad experience Sharon and I would like to get to the bottom of it! It looks like your phone number may be wrong in our file which would explain why we can't reach you back. Are you able to call our office and leave the proper phone number so we can try to make your experience better? Our office team comes to work every day trying to give our very best and it saddens us to know you've not gotten that experience since you joined us a few weeks ago. I hope you will allow us the opportunity to fix it for you!"
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Maria Elena Sandia Saldivia

February 27, 2026

5  out of  5
rating by Maria Elena Sandia Saldivia
"Sebastian Londoño is the best of the team"
We responded:
"I know he is elated to hear you say that. Thank you for placing your trust in The Mills Insurance Agency Maria!"
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Adam Lunow

February 26, 2026

5  out of  5
rating by Adam Lunow
"My support representative, Camilla, was very knowledgeable and very helpful. She set up everything for me over the phone without any difficulty. I was happy with her service."
We responded:
"Thank you for your valuable feed back on Camilla's knowledgeable help Adam. We appreciate you taking the time to let us know."
Profile photo of Lorraine Avellino

Lorraine Avellino

February 22, 2026

5  out of  5
rating by Lorraine Avellino
"Camila Lopez is consistently helping me with paperwork, she is eager to help me with my situation and always provides outstanding customer service. She is empathetic and goes above and beyond my expectations. Camila is a true reflection of State Farm's Reputation, just when I feel that im lost in the paperwork and feeling discouraged, Camila comes to the rescue and puts my mind at ease. Camila Lopez is a asset to State Farm and consistently goes above and beyond to help me with a frustrating situation. Thank You for all you do in helping my family, With sincere gratitude, The Avellino Family"
We responded:
"Lorraine, thank you so much for your kind words about Camila's excellent customer service. She truly is one of the best college interns we've ever had! It is our pleasure to serve your family for all your insurance and financial needs."
Profile photo of DAZ CAPITAL

DAZ CAPITAL

February 20, 2026

5  out of  5
rating by DAZ CAPITAL
"Dana was excellent in addressing my insurance meeds quickly and efficiently. Thank you"
We responded:
"That's great to hear Daz. Thank you for putting your trust in Ellie Mills State Farm to help with all your insurance needs!"
Profile photo of James D'Ambrosio

James D'Ambrosio

February 19, 2026

5  out of  5
rating by James D'Ambrosio
"Dana helped me save a lot of money on my car insurance, and the process was quick and smooth. Thanks, Dana!"
We responded:
"Dana loves to save people a lot of money James. Thank you for trusting Ellie Mills State Farm for your car insurance. Do keep in mind we can help you with renters or homeowners, along with financial services which will help you save even more!"
Profile photo of Carlos Silva

Carlos Silva

February 5, 2026

5  out of  5
rating by Carlos Silva
"I'm submitting this review because I received excellent service from Camila, and she was able to help me with EVERYTHING I needed."
We responded:
"That is awesome to hear Carlos! We appreciate that valuable feedback about Camila's excellent service."
Profile photo of Adonis Corrales

Adonis Corrales

January 9, 2026

5  out of  5
rating by Adonis Corrales
"Amazing service from start to finish. Sebastian was super friendly, efficient, and always available to answer my questions."
We responded:
"That's great to hear Adonis! Sebastian is one of our newest rising leaders on the team. We appreciate the feed back on him."
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Doug Totura

December 4, 2025

5  out of  5
rating by Doug Totura
"Great service from Heather!"
We responded:
"Thank you Doug! We appreciate you."
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Guy Larouche

November 17, 2025

5  out of  5
rating by Guy Larouche
"Florence give the great service and very convivial with me !"
We responded:
"We are so happy to take care of your insurance at Ellie Mills State Farm! We are as close as your phone if you need us."
Profile photo of Lyn Collins

Lyn Collins

November 4, 2025

5  out of  5
rating by Lyn Collins
"Hans just made my day. Great customer service. He and kristina have made my life easier"
We responded:
"I am so glad to hear it Lyn. We are here to make things go right for you!"
Profile photo of Lyonel Filsaime

Lyonel Filsaime

October 27, 2025

5  out of  5
rating by Lyonel Filsaime
"Florence and Sebastian helped me a lot! I am very satisfied with my agency !"
Profile photo of John Fils Aime

John Fils Aime

October 17, 2025

5  out of  5
rating by John Fils Aime
"Sebastian was great!!"
We responded:
"Glad to hear that John! Thank you for taking the time to review his service."
Profile photo of Andrea

Andrea

October 9, 2025

5  out of  5
rating by Andrea
"Alina was such a great help, called close to closing time and she was so friendly and helpful, even offered to help me after hours so that I could get my car insured as quickly as possible, I’m so thankful for her. Thank you Alina !"
We responded:
"We appreciate your trust in Ellie Mills State Farm Andrea! It's our job to make it easier for you in those situations and we are happy to do it. Thank you for your kind words on Alina's friendly and helpful service!!"
Profile photo of Vinsnel Eugene

Vinsnel Eugene

October 1, 2025

5  out of  5
rating by Vinsnel Eugene
"Amazing agency ! The best ! Florence was so helpful! Highly recommended!"
We responded:
"Thank you Vinsnel, we appreciate you!"
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Pierre Charles Etienne

September 30, 2025

5  out of  5
rating by Pierre Charles Etienne
"Florence is great!"
We responded:
"We think so too Pierre! Thank you for taking the time to tell us that and thank you for your business!!"
Profile photo of NIYIRET ARIAS

NIYIRET ARIAS

September 9, 2025

5  out of  5
rating by NIYIRET ARIAS
"Alina Solano fue extremadamente profesional súper cooperativa en todas mis preguntas y ayuda con el pago automático la explicación de todos los beneficios al ser cliente de state farm . Eres la mejor"
We responded:
"Alina agradece enormemente sus amables comentarios sobre su servicio profesional. Explicarle todas sus opciones es su especialidad. Agradecemos tenerlo como cliente y nos complace que haya depositado su confianza en Ellie Mills State Farm."
Profile photo of Joseph Antoon

Joseph Antoon

September 4, 2025

5  out of  5
rating by Joseph Antoon
"Alina was very prompt in returning back to me."
We responded:
"Thank you Joseph! We appreciate you letting us know who was prompt getting back to you!!"
Profile photo of Ecclesiaste Andre

Ecclesiaste Andre

September 2, 2025

5  out of  5
rating by Ecclesiaste Andre
"I had a positive experience with the customer service at this auto insurance agency. Alina Solano Ramirez provided clear and transparent information about my coverage options and eligibility, which I found helpful in making my decisions."
We responded:
"We so appreciate you providing feedback on Alina being so helpful. She was happy to know you felt she made it easier for you. Thank you for your business!"
Profile photo of Jean Rene Laveus

Jean Rene Laveus

September 2, 2025

5  out of  5
rating by Jean Rene Laveus
"Florence, Ruth and Sebastian were so helpful! Amazing agency! Thanks a lot!"
We responded:
"Thank you Jean, they are a great team and love to help! We are grateful you've chosen Ellie Mills State Farm for all your insurance needs."
Profile photo of Meli B

Meli B

August 31, 2025

5  out of  5
rating by Meli B
"As always exceptional customer service. Ruth listen to my needs and assured my with my inquiry. It is always a pleasure to contact State Farm as they are always attentive to my needs.."
We responded:
"Meli, thank you for telling everyone about the exceptional service you always receive from Ruth. She truly is a gem to work with and as good as they come!"
Profile photo of Yasmany Pagan

Yasmany Pagan

August 26, 2025

5  out of  5
rating by Yasmany Pagan
"I’m really happy with the customer service provided by Alina. She was super helpful in every step to complete the insurance process. Thanks"
We responded:
"Thank you for letting us know about Alina's super helpful customer care. She is excited to hear you are really happy with her service and help with your insurance!"
Profile photo of Gisela Novoa

Gisela Novoa

August 23, 2025

5  out of  5
rating by Gisela Novoa
"Gracias a Alina Solano por su profesionalidad y toda su ayuda Gracias Thanks"
We responded:
"It is our pleasure to help Gisela! Alina is thrilled that you were happy with her service and professionalism!!"
Profile photo of Paula Marin

Paula Marin

August 21, 2025

5  out of  5
rating by Paula Marin
"Alina Solano Excellente Agent"
We responded:
"Thank you Paula, we appreciate your business!"
Profile photo of Caleb Jean Delly

Caleb Jean Delly

August 20, 2025

5  out of  5
rating by Caleb Jean Delly
"Je beaucoup apprécié le service qu’elle m’a donné ! C’étais vrement super ! Félicitations à vous Mme Alina"
We responded:
"Merci beaucoup Caleb! We appreciate your business!!"